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Orders

We offer a variety of candles, including scented, soy, paraffin and decorative candles. Our scents range from fresh and floral to warm and earthy tones.

Yes, we take pride in using natural ingredients, including high-quality soy wax, paraffin and essential oils in our candles. This ensures a clean burn and a delightful aroma.

Store candles in a cool, dry place away from direct sunlight to maintain their quality and extend their shelf life.

Yes, we offer custom candle options for special occasions or events. Please contact us directly to discuss your requirements and preferences.

Always burn candles in a well-ventilated area, keep them away from flammable objects, and never leave them unattended. Trim the wick to about 1/4 inch before each use for a cleaner burn.

Burn time varies by candle size and type. Typically, our candles last anywhere from 40-50hours. Please refer to the specific product description for exact burn times.

Shipping & Returns

We accept returns within 30 days of purchase for unopened and unused candles. If your item is damaged during shipping, please contact us for assistance.

Yes, we have a loyalty program where customers can earn points for every purchase, which can be redeemed for discounts on future orders.

You can reach our customer service team via the contact form on our website, email us at lovetranquilstore.com or call us at (214-213-4710)

Yes, once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your shipment's status.

Yes, we offer international shipping. Shipping costs and delivery times may vary based on the destination.